Features
Every tool your shop needs. None you don't.
Built with and for independent small engine dealers. If it's in Crankshop, a real shop asked for it. If it's not, we had a reason.
Intake
From drop-off to printed tag in under a minute.
Camera-first
Open the app, point at the machine. On-device ML identifies mower, chainsaw, blower, saw — no internet required.
Serial OCR
Scan the serial plate. We pull make, model, and year from OEM databases when we can. Correct in one tap when we can’t.
Voice-to-ticket
Hold the mic, let the customer describe the problem, release. Live transcription on device. Edit if you need to.
Two-part tag
One stapled to the equipment, one handed to the customer, both with the ticket number and a QR code.
Self-service drop-off
Put a QR code on the counter. Customers fill out their own ticket after hours — you approve in the morning.
Offline-first
Intake the whole day on bad Wi-Fi. Everything syncs when you’re back in range, with clear conflict resolution.
Warranty
The 3–5 hours a week you used to lose.
Pre-filled claims for Stihl, Husqvarna, Briggs & Stratton, Kohler, Honda, and Toro. Submitted by API where we have one, by auto-filled web form where we don’t. Tracked end to end.
Pre-filled OEM forms
Parts, labor, photos, customer info — all pulled from the ticket. You review, you submit.
Submission history
Every claim logged, timestamped, and linked to the ticket. No more hunting through email.
Payout aging
A single report shows what you’re still waiting on and what’s overdue. Follow up before the OEM forgets.
Parts
One search box. Every distributor.
Cross-distributor lookup
Stens, Rotary, Oregon, OEM direct — part number, price, stock, and cross-references on one screen.
Bin-level inventory
Scan in, scan out. Every part has a bin. Searchable in three taps when you’re elbow-deep in a gearbox.
Auto-reorder points
Minimum stock levels per SKU. One tap adds low-stock items to a purchase order for your preferred distributor.
Customer communication
SMS-first, because that’s how your customers actually talk.
Threaded per ticket
Every text with a customer lives inside the ticket. The next tech sees the whole conversation.
Voice memo replies
Record a 20-second update and send it as an audio message. Easier than typing a diagnosis.
Estimate approvals
Text the estimate. Customer taps Approve or Reject on their phone. Ticket moves forward automatically.
Payments & books
Charge, deposit, and sync in one flow.
In-shop & remote
Tap-to-pay on iPhone, Stripe Terminal for a counter reader, text-to-pay for pickups. No lock-in.
QuickBooks sync
QBO and QBD. Sales, payments, deposits, tax — mapped to the classes your accountant already uses.
State tax, handled
Per-state tax rules built in. Get it right the first time. Keep the paper trail for audits.
Storage & seasonality
Storage revenue, without the whiteboard.
Contracts & condition
Signed intake condition reports, storage dates, bay location. Photos of the machine going in.
Scheduled service
Winterize in November. Spring-prep in March. Reminders fire, invoices go out, no one forgets.
Monthly billing
Auto-billed storage fees with proration. Customers can pay by the month or upfront for the season.
Team
Your techs, your counter, your books — one app.
Roles that fit shops
Owner, Counter, Technician. Each sees the parts of the app they actually need.
Tech mobile view
Techs see My Jobs and Clock In/Out. No dashboards. No distractions.
US-based phone support
When something breaks, you call a number and a human answers. Every plan. Every time.
Dealer compliance & logistics
Sticky features authorized dealers ask for.
Cert & insurance tracking
Training certs, dealer agreements, insurance docs — all with expiration alerts.
OEM stocking levels
Minimum inventory per dealer agreement. Dashboard shows where you’re short before your rep does.
Pickup & delivery routing
Optimized driver lists for half-day runs. SMS ETA with live tracking for the customer.
See it on your own shop’s data.
Start free for 14 days. Import from QuickBooks or a CSV. No credit card. No calls to a sales rep unless you want one.
Missing a feature you need? Tell us — our roadmap is shaped by actual shops, not investors.
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