Features
Every tool your shop needs. None you don't.
Designed around the way independent small engine repair shops actually work — intake, parts, customer messaging, payment, warranty paperwork — every step on the same screen.
Intake
From drop-off to ticket in under a minute.
Photo-first ticket
Snap photos at intake. Every visit gets a permanent visual history attached to the equipment, so a year-later return tells you what came in originally.
Voice-to-ticket
Hold the mic, let the customer describe the problem, release. The audio is transcribed and dropped into the reported-issue field. Edit before you save.
Self-service drop-off
Put a QR code on the counter. Customers fill out their own ticket after hours — you approve in the morning.
Offline-first
Intake the whole day on bad Wi-Fi. Mutations queue locally and sync when you're back in range, with clear conflict resolution.
Warranty
The 3–5 hours a week you used to lose.
A complete claim record built straight from the ticket — parts, labor, photos, notes — so the paperwork is half-written before you sit down to file it. Track every claim from submission to payout in one view.
Claim record from the ticket
Parts, labor, photos, customer info — all pulled from the ticket. Export it or copy it into your OEM’s portal.
Submission history
Every claim logged, timestamped, and linked to the ticket. No more hunting through email.
Payout aging
A single report shows what you’re still waiting on and what’s overdue. Follow up before payment slips through.
Parts
One search box. Every distributor.
Bin-level inventory
Scan in, scan out. Every part has a bin. Searchable in three taps by part number, UPC, manufacturer, or description.
Reorder points
Per-SKU minimum stock and reorder quantity. The low-stock view shows you what to restock at a glance.
Distributor lookup, ready to plug in
A side-by-side distributor compare view ships with the app — connect your distributor accounts in Shop settings to surface their pricing alongside your shelf.
Customer communication
SMS-first, because that’s how your customers actually talk.
Threaded per ticket
Every text with a customer lives inside the ticket. The next tech sees the whole conversation.
Voice intake
Hold the mic when the customer is describing the problem. The audio is transcribed and saved against the ticket.
Shareable status page
Send the customer a link. They see live ticket status, equipment details, and the running total — no app to install.
Payments & books
Charge at the counter, sync to your books.
In-shop card reads
Stripe Terminal for a counter reader or tap-to-pay on a recent iPhone. Configured per shop in settings.
QuickBooks Online connection
OAuth into QuickBooks Online and sync your customer list. Sales, payments, and deposit posting are on the roadmap.
Per-shop tax rate
Set your default sales tax rate in shop settings — applied to ticket totals and itemized on invoices and the printed receipt.
Storage & seasonality
Storage units, organized.
Storage units & condition
Track each unit, its capacity, and which customer’s equipment is in it. Capture intake condition photos so there’s no dispute at pickup.
Check-in / check-out
Scheduled pickup dates, status per stored item (in storage, scheduled for service, ready to return). One screen for the whole storage operation.
Monthly rate per unit
Set a monthly rate per storage unit. Generate invoices when you’re ready to bill — recurring auto-billing is on the roadmap.
Team
Your techs, your counter, your books — one app.
Multi-user shop
Add team members to your shop with one shared workspace. Activity, tickets, and customer history stay in sync across the team.
Mobile + iPad apps
The shop floor lives on phone and tablet. Intake, ticket updates, parts lookup, payment — all from the bench.
Real human support
When something breaks, email or call and a real person responds. No AI agents pretending to be people.
Dealer compliance & logistics
Sticky features authorized dealers ask for.
Cert & insurance tracking
Training certs, dealer agreements, insurance docs — all with expiration alerts.
OEM stocking levels
Minimum inventory per dealer agreement. Dashboard shows where you’re short before your rep does.
Pickup & delivery scheduling
Schedule pickup and drop-off stops for the day with one-tap directions to each address. Driver lists, route optimization, and SMS ETAs are on the roadmap.
See it on your own shop’s data.
Start free for 14 days. Import from QuickBooks or a CSV. No credit card. No calls to a sales rep unless you want one.
Missing a feature you need? Tell us — we’d rather build the thing your shop actually uses than a thing nobody asked for.
Request a feature →