Now in early access for independent shops

Software for small engine shops that doesn’t waste your Friday.

Intake in under a minute. Text customers without leaving the ticket. Submit warranty claims in one tap. Built for the bench, not a boardroom.

No credit card. No setup fee. Import from QuickBooks or a spreadsheet.

< 60s

Ticket from intake

3 taps

Any common task

Tap to pay

No card reader needed

Offline

Works in a pole barn

Today
Synced

Next up

Randy Kowalski

21-in. self-propelled mower · S/N 240398421

Promised today

Parts

$42.18

Labor

0.6 hr

Total

$98.93

3Waiting on parts5Ready for pickup2Needs approval1Warranty

Built around the work

Software shaped like the bench, not the boardroom.

One place for the whole job

Most shop tools were built for phone repair, auto bays, or HVAC routes and got a fresh icon for the small engine industry. The data model never quite fits, so you end up working around the software instead of with it.

Crankshop starts at the ticket and works outward. Intake, parts, customer messaging, payment, warranty paperwork — every step lives on the same screen, in the order the job actually happens.

You shouldn’t need a tutorial to write your first ticket. You shouldn’t have to remember which tab the customer’s number lives in. And paperwork shouldn’t cost you a Saturday.

Open it. Work. Move on.

Everything you actually need

Tools shaped like your bench, not a sales funnel.

Camera-first intake

Point, shoot, scan a serial plate. OCR pulls make and model. Voice-record the customer’s complaint. Done in under a minute.

SMS, not email

Status updates, estimate approvals, pickup nudges — all from the ticket. Your customers text you back. You never leave the app.

Warranty claims, organized

Capture parts, labor, photos, and notes against the ticket. Track every claim from submission to payout in one view.

Parts inventory you can find

Scan a UPC or type a part number. See on-hand counts, bin locations, and sell prices in three taps — even with the customer at the counter.

Winter storage, done right

Contracts, condition photos, bay locations, scheduled winterize-and-spring-prep, monthly billing. Paper tags retired.

Offline-first everywhere

Bad Wi-Fi in the back bay? Doesn’t matter. Every screen works offline for a full work day and syncs when you’re back.

Dealer compliance tracking

Training certs, insurance docs, inventory minimums, quarterly OEM reports. Never miss an expiry again.

Smart queue

The Today screen tells you what to work on next, in plain English. No dashboards. No reports. Just the next job.

One ticket, four steps

From drop-off to paid invoice, in the flow of a normal day.

01

Customer drops off

Open the app, snap the serial tag, record the complaint. Tag prints. Customer leaves with a QR-coded receipt.

02

Diagnose & estimate

Pull parts in one search, set hours, send the estimate as a text. Customer taps Approve. You start work.

03

Finish & get paid

Mark complete, charge the card at the counter with Stripe Terminal or tap-to-pay, and your customer record stays in sync with QuickBooks Online.

04

Close the loop

Warranty claim submitted to the OEM if applicable. Service history stays with the equipment — forever.

The sticky feature

Warranty claims that don’t eat your Saturday.

The average dealer burns 3–5 hours a week on claim paperwork. Crankshop captures parts, labor, photos, and notes against the ticket the moment the work happens — so the claim is half-written before you sit down to file it.

  • One-screen claim record: parts, labor, hours, photos, notes.
  • Track submission, approval, and payout timing in one view.
  • Aging report so no claim gets lost in the mail.
Claim #24-0481 · Chainsaw warrantyLogged

20-inch chainsaw · Ignition coil replacement

Parts1 × ignition coil
Labor0.6 hr @ $95
Photos attached4
Recorded2m ago
Expected payout$178.40 · ~21 days

Pricing

One price, no per-user gotchas.

Pick a plan, add your team, get back to the bench. Annual saves you two months.

Starter

Solo operator, one bay.

$69/ month
  • 1 user
  • 50 tickets / month
  • Camera intake + photo history
  • QuickBooks sync
  • Mobile + iPad apps
Start 14-day trial
Most shops pick

Shop

The default.

$149/ month
  • Up to 5 users
  • Unlimited tickets
  • SMS, payments, parts ordering
  • Offline-first everywhere
  • Phone support, US-based
Start 14-day trial

Pro

Multi-tech with warranty volume.

$249/ month
  • Up to 15 users
  • Warranty claim automation
  • Winter storage module
  • Multi-distributor parts
  • Dealer compliance tracking
Start 14-day trial

Monday morning, you pick up your phone. This thing makes your day easier.

Start free for 14 days. Import from QuickBooks in two clicks. If it doesn’t fit your shop, call us — we answer.