Software for small engine shops that doesn’t waste your Friday.
Intake in under a minute. Text customers without leaving the ticket. Submit warranty claims in one tap. Built for the bench, not a boardroom.
No credit card. No setup fee. Import from QuickBooks or a spreadsheet.
< 60s
Ticket from intake
3 taps
Any common task
Tap to pay
No card reader needed
Offline
Works in a pole barn
Next up
Randy Kowalski
21-in. self-propelled mower · S/N 240398421
Parts
$42.18
Labor
0.6 hr
Total
$98.93
Built around the work
Software shaped like the bench, not the boardroom.
Most shop tools were built for phone repair, auto bays, or HVAC routes and got a fresh icon for the small engine industry. The data model never quite fits, so you end up working around the software instead of with it.
Crankshop starts at the ticket and works outward. Intake, parts, customer messaging, payment, warranty paperwork — every step lives on the same screen, in the order the job actually happens.
You shouldn’t need a tutorial to write your first ticket. You shouldn’t have to remember which tab the customer’s number lives in. And paperwork shouldn’t cost you a Saturday.
Open it. Work. Move on.
Everything you actually need
Tools shaped like your bench, not a sales funnel.
Camera-first intake
Point, shoot, scan a serial plate. OCR pulls make and model. Voice-record the customer’s complaint. Done in under a minute.
SMS, not email
Status updates, estimate approvals, pickup nudges — all from the ticket. Your customers text you back. You never leave the app.
Warranty claims, organized
Capture parts, labor, photos, and notes against the ticket. Track every claim from submission to payout in one view.
Parts inventory you can find
Scan a UPC or type a part number. See on-hand counts, bin locations, and sell prices in three taps — even with the customer at the counter.
Winter storage, done right
Contracts, condition photos, bay locations, scheduled winterize-and-spring-prep, monthly billing. Paper tags retired.
Offline-first everywhere
Bad Wi-Fi in the back bay? Doesn’t matter. Every screen works offline for a full work day and syncs when you’re back.
Dealer compliance tracking
Training certs, insurance docs, inventory minimums, quarterly OEM reports. Never miss an expiry again.
Smart queue
The Today screen tells you what to work on next, in plain English. No dashboards. No reports. Just the next job.
One ticket, four steps
From drop-off to paid invoice, in the flow of a normal day.
Customer drops off
Open the app, snap the serial tag, record the complaint. Tag prints. Customer leaves with a QR-coded receipt.
Diagnose & estimate
Pull parts in one search, set hours, send the estimate as a text. Customer taps Approve. You start work.
Finish & get paid
Mark complete, charge the card at the counter with Stripe Terminal or tap-to-pay, and your customer record stays in sync with QuickBooks Online.
Close the loop
Warranty claim submitted to the OEM if applicable. Service history stays with the equipment — forever.
The sticky feature
Warranty claims that don’t eat your Saturday.
The average dealer burns 3–5 hours a week on claim paperwork. Crankshop captures parts, labor, photos, and notes against the ticket the moment the work happens — so the claim is half-written before you sit down to file it.
- One-screen claim record: parts, labor, hours, photos, notes.
- Track submission, approval, and payout timing in one view.
- Aging report so no claim gets lost in the mail.
20-inch chainsaw · Ignition coil replacement
Pricing
One price, no per-user gotchas.
Pick a plan, add your team, get back to the bench. Annual saves you two months.
Starter
Solo operator, one bay.
- 1 user
- 50 tickets / month
- Camera intake + photo history
- QuickBooks sync
- Mobile + iPad apps
Shop
The default.
- Up to 5 users
- Unlimited tickets
- SMS, payments, parts ordering
- Offline-first everywhere
- Phone support, US-based
Pro
Multi-tech with warranty volume.
- Up to 15 users
- Warranty claim automation
- Winter storage module
- Multi-distributor parts
- Dealer compliance tracking
Monday morning, you pick up your phone. This thing makes your day easier.
Start free for 14 days. Import from QuickBooks in two clicks. If it doesn’t fit your shop, call us — we answer.